Practitioners, Partners & Critical Friends to Social Housing

Established in 1990 and anchored in Birmingham's historic Jewellery Quarter, ARK Consultancy has spent over three and a half decades championing high-quality affordable housing across the UK.

Empathetic Challenge, Rigorous Evidence

ARK operates on a simple belief: when social housing providers perform at their peak, communities flourish and residents enjoy safe, warm, and dignified homes.

We define our role as a collaborative "critical friend." Rather than delivering abstract reports from afar, our multidisciplinary team of over 100 directors, data scientists, and associate consultants work side-by-side with local council teams and housing association boards. We combine rigorous analytical modeling with deep empathy for the operational realities of social landlords.

1990 Year Founded in the West Midlands
500+ Organisations Supported Nationally
ARK Consultancy Directorate and Associates

Leadership Grounded in Sector Experience

Our executive directors are former housing association chief executives, local authority heads, and national regulators who bring verified track records.

Founder & Chair

John Paterson

Founder of ARK Consultancy. Former housing association Chief Executive and national housebuilder Director with over 40 years of property development and governance expertise.

Specialism: Executive Governance & Strategy
Executive Director

Helen Scurr (FCIH)

Fellow of the Chartered Institute of Housing and former CIH National Council Trustee. Over 35 years in housing; leads ARK's Housing Services, People Development, and Regeneration practices.

Specialism: People, Culture & Regeneration
Executive Director & ESG Sponsor

Jerry Gilbert

Over 30 years in social housing. Board sponsor for ARK's ESG and Carbon Neutrality 2035 initiatives. Specialises in complex estate regeneration, Joint Ventures, and corporate strategy.

Specialism: Regeneration Viability & ESG
Executive Director

Kieran Colgan

Spent nearly a decade as a Senior Manager at the Audit Commission. Foremost authority on strategic asset management, RSH consumer regulation, and internal governance audits.

Specialism: Regulatory Assurance & VFM
Executive Director

Tim Frondigoun (FCIH)

Former Director of Operations for two large Midlands housing providers. Nationally recognised expert in responsive repairs turnarounds, void efficiency, and contractor dispute mediation.

Specialism: Repairs Operations & DLOs
Director of Technical Services

Leon Storer

Architect of the ASAP asset evaluation model and 30 AMP capital planner. Leads technical stock condition survey programmes, decarbonisation architecture, and database integrations.

Specialism: ASAP & 30 AMP Data Modeling

Core Technical & Procurement Team

Danny Trueman, Data and Insights Manager

Danny Trueman

Data & Insights Manager
Luke Hurd, Director & COO at CHIC

Luke Hurd

Director & COO at CHIC
Callum Murray, Data Analyst

Callum Murray

Data Analyst
Alex Dumitrache, Data Analyst

Alex Dumitrache

Data Analyst

Approved Public Procurement Frameworks

Local authorities and Registered Providers can appoint ARK directly or via mini-competition under fully compliant PCR 2015 public framework agreements.

Framework Agreement Procuring Body Scope of Services Appointment Method
CHIC Ltd Communities & Housing Investment Consortium Asset Management, Repairs Consultancy, Merchant Services, Development Direct Call-Off / Mini-Competition
ESPO Frameworks Eastern Shires Purchasing Organisation Strategic Consultancy, Housing Management, Asset Modeling PCR 2015 Compliant Direct Award
Bloom Procurement Bloom Marketplace (NEPO) Specialist Project Outcomes, Interims, Regulatory Audits Outcome-based Statement of Work
Pretium Frameworks Worcestershire & West Midlands Development, Regeneration, Employers Agent, Technical Audits (Lots 1 & 2) Direct Call-Off / Mini-Competition
Procure Plus & Constellia Neutral Vendor Public Buying Hubs Professional Housing Services, Stock Condition, Decarbonisation Standard Framework Call-Off

Environmental, Social & Ethical Governance (ESG)

We practice what we advise: delivering measurable social value, working towards certified carbon neutrality, and upholding strict ethical guidelines.

Environmental Pillar

Carbon Neutrality by 2035

Bi-annual greenhouse gas carbon audits independently verified by the Energy Saving Trust. Active salary sacrifice electric vehicle (EV) leasing scheme and targeted reductions in Scope 3 business travel.

Founder member of Unlock Net Zero
Social Pillar

Community Value & The ARK Amble

Living Wage Employer with an Employee Net Promoter Score (NPS) of 62.5. Over five years, the annual ARK Amble virtual walk has raised £8,630 for Crisis, Shelter Cymru, Trussell Trust, and St Basils.

HACT Social Value & SROI measurement
Ethical Governance

Ethical AI Charter & Data Security

ARK strictly governs AI use via enterprise Microsoft Copilot tenants. Entering personal or client data into unapproved public AI tools is strictly banned. Zero autonomous decisions: 100% human accountability is guaranteed.

Cyber Essentials & UK GDPR Compliant

Partner with ARK Consultancy

Whether you want to explore our approved procurement routes or discuss a confidential advisory review, our directors are available to speak today.